Food Service Solutions From Idea To Reality!
FMT NOW OPEN IN ATLANTA!

The Guest

2 Hours of Focused Techniques @ $25.00 per person

Customer service is a vitally important part of any Hospitality property. Fundamentals are about focusing on the needs of your customers. The skills and techniques taught are the fundamentals of service professionalism such as:

Creating a Positive first Impression
The wow approach:
W-winning attitudes
O-outstanding service
W-wonderful experiences

Professional Telephone Techniques and Dealing with difficult customers

Service is measured by ACTIONS, NOT by reputations

American Culinary Federation - Central Fla Chapter
Central Florida Hotel & Lodging Association
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HACCP Logo